Privacy Policy

Welcome to Mada Travel — please read this page carefully before using our services or completing any booking.

❝ Last updated: September 2026 ❞

<div class="mb-8"><h2 class="text-xl font-bold text-gray-900 mb-3 flex items-center gap-2"><i class="fas fa-check-circle text-secondary-500"></i>1. Introduction</h2><p class="text-gray-600 leading-relaxed mb-3">We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains the types of data we collect through the Mada Travel website, how we use and protect it, and it applies immediately once published on the website.</p></div> <div class="mb-8"><h2 class="text-xl font-bold text-gray-900 mb-3 flex items-center gap-2"><i class="fas fa-check-circle text-secondary-500"></i>2. Data We Collect</h2><p class="text-gray-600 leading-relaxed mb-3">Booking data: name, e-mail, phone number, passport number, passenger details and the paid amount — necessary to complete the booking and issue the ticket.</p><p class="text-gray-600 leading-relaxed mb-3">Contact data: messages you send through contact forms, chat messages and e-mail.</p><p class="text-gray-600 leading-relaxed mb-3">Technical data: IP address, browser and device type, pages you visit, and cookies to improve the experience.</p></div> <div class="mb-8"><h2 class="text-xl font-bold text-gray-900 mb-3 flex items-center gap-2"><i class="fas fa-check-circle text-secondary-500"></i>3. How We Use Your Data</h2><p class="text-gray-600 leading-relaxed mb-3">We use the data to process bookings, provide customer service, issue tickets, improve website performance and content, send offers and news only with your consent, and comply with legal and security requirements. We never sell your data to any third party.</p></div> <div class="mb-8"><h2 class="text-xl font-bold text-gray-900 mb-3 flex items-center gap-2"><i class="fas fa-check-circle text-secondary-500"></i>4. Cookies</h2><p class="text-gray-600 leading-relaxed mb-3">We use cookies to store information locally in your browser to remember your usage session, language preference and improve the experience. You may disable them in your browser settings, but some services may not work fully without them.</p></div> <div class="mb-8"><h2 class="text-xl font-bold text-gray-900 mb-3 flex items-center gap-2"><i class="fas fa-check-circle text-secondary-500"></i>5. Data Sharing</h2><p class="text-gray-600 leading-relaxed mb-3">We may share the minimum necessary booking data with airlines, payment providers and booking engines to complete the service, and with analytics providers to study visitor behaviour anonymously. No party shares your data for their own marketing purposes.</p></div> <div class="mb-8"><h2 class="text-xl font-bold text-gray-900 mb-3 flex items-center gap-2"><i class="fas fa-check-circle text-secondary-500"></i>6. Data Security</h2><p class="text-gray-600 leading-relaxed mb-3">We take technical and organisational measures to protect data (HTTPS encryption, restricted access permissions, periodic review). Despite our efforts, absolute security over the internet cannot be guaranteed, and we recommend using strong passwords and avoiding sharing your session.</p></div> <div class="mb-8"><h2 class="text-xl font-bold text-gray-900 mb-3 flex items-center gap-2"><i class="fas fa-check-circle text-secondary-500"></i>7. Your Rights</h2><p class="text-gray-600 leading-relaxed mb-3">You may request access to, correction, update or deletion of your data, withdraw from marketing messages at any time, and file a complaint with the competent supervisory authority. We fulfil rights requests within a reasonable period (usually 30 days).</p></div> <div class="mb-8"><h2 class="text-xl font-bold text-gray-900 mb-3 flex items-center gap-2"><i class="fas fa-check-circle text-secondary-500"></i>8. Data Retention</h2><p class="text-gray-600 leading-relaxed mb-3">We retain booking data for the period required by law (including running transactions and tax/accounting retention) and contact data for a reasonable period. When the purpose ends, the data is deleted or anonymised.</p></div> <div class="mb-8"><h2 class="text-xl font-bold text-gray-900 mb-3 flex items-center gap-2"><i class="fas fa-check-circle text-secondary-500"></i>9. Contact</h2><p class="text-gray-600 leading-relaxed mb-3">For any request or question about your privacy or data, contact us through the Contact page. We will respond and act confidentially and professionally.</p></div>